Compliance Management
Compliance management is a system that enables an organization, which consists of a collection of individuals, to follow a set of rules and regulations. This collection of criteria is sometimes referred to as a compliance standard/benchmark, and the technique used to monitor compliance (Kusserow, 2017). The compliance element of the IT management strategy spans various departments, including accounting, finance, and human resources. The system that will be used for this purpose is known as the compliance management framework.
The Compliance Management Framework
The framework will monitor and analyze all data in all departments in order to provide a thorough picture of all aspects of the LW IT management plan. Specific accountabilities shall be assigned and finally there will be a provision for information collection for the analysis and reporting the compliance performance within the plan (Hobbs, 2011). Several elements shall be required to determine the success of the proposed framework.
Commitment to Compliance
Of paramount importance is commitment to compliance which implies that the proposed system should continually maintain and improve the framework. It should implement it in all departments and regularly monitor and measure its performance (Calder & Watkins, 2011). The policies should be reviewed on an ongoing basis if possible, via an external corporate service provider so as to identify and fill in any gaps. The main person in charge of the framework is the Chief Operating Officer (COO) (Hobbs, 2011). All managers in various departments report to the COO in case of any proposals for changes or new obligations (Moeller, 2013). This implies that all managers are responsible for compliance management in their departments. Finally, records should be managed and captured in the NW's records management system.
Porter's Value Chain Analysis
The Porter's Value Chain Analysis is an ideal model to apply in this IT strategy. This is a customer-centered approach that seeks to understand gaps in service delivery to the customers and working back to fix the gaps in the departments causing the gaps (Robben & Probert, 2015). It thus shows where value and losses occur in a firm.
References
Calder, A., & Watkins, S. (2012). IT Governance : An International Guide to Data Security and ISO27001/ISO27002. London, U.K.: Kogan Page.
Hobbs, M. (2011). IT Asset Management : A Pocket Survival Guide. Ely: IT Governance Publishing.
Kusserow, R. P. (2017). Human Resource Management and the Compliance Office. Journal Of Health Care Compliance, 23-26.
Moeller, R. R. (2013). Executive's Guide to IT Governance : Improving Systems Processes with Service Management, COBIT, and ITIL. Hoboken, New Jersey: Wiley.
Robben, X., & Probert, C. (2015). Michael Porter's Value Chain : Unlock Your Company's Competitive Advantage. Namur [Belgium]: 50Minutes.com.
