In the current edge of technology, the Instant Messaging has been used by various companies. One of the advantages of using the instant messaging platforms in the business sector is the security of the platforms. Many firms used to believe that the instant messaging platforms are not secure, but as technology has advanced, platforms such as WhatsApp have the cutting-edge end-to-end encryption algorithms to improve the security of the information sharing system. Moreover, many people now own smartphones, and the Instant Messaging platforms offer a cost-effective strategy for communication within a business. Conferencing is, therefore, made possible under cheap platforms (William, Nicol II, and Andrew Smith 59). The mobility of having the smartphones increases the communication process that aids in discussions even when people are not in a meeting. Therefore, only a few departments in any business can benefit from the use of Instant Messaging, especially the ones which require constant communication (Bovée, Courtland, John Thill, and Roshan Lal Raina 77).
The challenge, however, occurs in the privacy of the system. Many people can access the mobile phones of people and hence get access to the business discussions. Additionally, many distractions occur as these instant messaging platforms are used for social activities. As such, business discussions can be affected by the nature of people to socialize with others, hence the loss of concentration on the business matters. A variety of the instant messaging platforms exist, and thus it becomes challenging to select the most suitable to use for any business.
Considering the accounting nature of the business, instant messaging may not have many benefits to the department. No major accounting principles and calculations can be conducted on such platforms, which hence limit the ability to use the Instant Messaging technology in the business.
Works Cited
Bovée, Courtland L., John V. Thill, and Roshan Lal Raina. Business communication today. Pearson Education India, 2016.
William, B. Nicol II, and Andrew B. Smith. "Solution that leverages an instant messaging system to manage ad hoc business process workflows." U.S. Patent No. 9,454,737. 27 Sep. 2016.
