As it has been highlighted in the previous test, the Needs Assessment test, there are multiple ways, or steps, that can be taken in order to perform the needs assessment. They randomly include the likes of conducting a gap analysis, undertaking an analysis on the recognized needs and their relevant benefits to the organization, as well as coming up with the best solutions to the difficulties encountered in the said organization. However, in this essay, the key factor that shall be described in details includes the aspect of the SWOT analysis of the organization in question, which is the Cross Senior Care organization.
Analysis of the Cross Senior Care organization
Currently, the organization does not offer full time employment to the nurses that are part of the facility but rather having them on contract. In addition, from the look of diverse aspects of the hospital, it is operating on average with the following description. The organization has 120 beds that are used by the clients who visit the facility, not being part of the ongoing care retirement community, and being an active participant of both the Medicaid and the Medicare programs (Wronka, 2017). The average rating of the firm is majorly because of the following factors. To start with, it has an excellent performing staff and has no list of unpaid debts for over the past three months. However, the firm has been dragged down by several issues such as average performance on Medical care qualities and poor health due to high rates of complaints and lower ranking on the inspection done on the health condition. When the firm’s objectives can be identified, it can clearly be seen that the Cross Senior Organization had a plan of accomplishing so much including being responsive to concerns of a family, including different families in the development of the care plans, and employing skilled labor. A difference in the current situation and its future can be seen that hugely impacts on the strategic plan that needs to be taken and/or implemented.
Environmental Scan Plans
The above illustrated factors can be put into control if only the affected and responsible stakeholders of the organization come together and manipulate the current data by making a better use of it. However, altering the available information about the firm may cause rise to new threats and challenging factors. For example, the best strategic plan for the organization can be increasing the number of the registered nurses in the facility as well as increasing the number of beds so as to have a higher level of health conditions for their clients.
The Internal Conditions Affecting the Implementation of the Strategic Plan
There exist several factors that may affect the mechanism through which the strategic plan is implemented including cost, decisions made by the directors, and the lack of the technical understanding of the situation.
How These Conditions Can Be Addressed
Since these issues emerge from the inside of the organization, the best solution would be understanding what the problem is. In this firm, the major problem is the health condition of the clients, and, as a result, it would be recommended to advice the stakeholders to accept the costs and acquire the required number of beds as well as effective caregivers in order to have a better ranking. By explaining the need to innovate, it would be effective as the impact would be minimized effectively.
External Conditions Affecting the Strategic Plan
Due to the existence of the community as well as the competitors to the firm, like the Signature Healthcare of Jacksonville and the West Jacksonville Care and Rehabilitation Center, the firm has been impacted positively and is forced to operate effectively. This is because the community needs better services while the competitors overtaking them leaving them no choice rather than to perform. For instance, the competitor can be analyzed and identified how they overcame a certain problem that the Cross Senior Care is facing and then helping the organization to overcome the said challenges (Islam et al., 2017).
SWOT Analysis
Strengths:
The firm has got several strengths including the kinds of hiring qualified care workers, having responsive administrators, and being a member of the Medicaid. Below is a detailed clarification.
Hiring skilled labor: Hiring skilled labor saves on the cost of damages and faults that are experienced while serving the clients. It is a strength to the organization as it saves majorly on its cost. By effectively maintaining a skilled labor, the clients will always have a better chance understanding how their lives are at safe hands.
Responsive administrators: Having the administrators always ready for action is a key strength to the firm as the chances of the patients being saved in an emergency situation increase resulting in a better score in health condition of the firm. This factor can be used to lure the effectively served clients into coming back once more.
Being a member of the Medicaid: The above factor is a key strength to the firm as most people are receiving their medical aid through such program. This means that the firm has a higher chance of attracting more people into it.
Weaknesses:
The firm suffers from wider range of weaknesses including temporary contracts with nurses, poor scores in healthcare, and lack of beds.
Temporary contracts with nurses: Since the firm does not employ nurses on full time, this means that the lost registered nurses result in looking for better vacancies in their competitors. The major source of this problem is when the nurses are not employed fully and can only be resolve if the employment contract is revised.
Poor scores in healthcare: The poor scores in the health standards has really impacted this organization and such a weakness can only be attained if the proper persons and health mechanisms are used effectively.
Lack of beds: The lack of beds has been the start of poor healthcare for the agency as clients to the firm fear the lack of beds in case they are admitted in them and can only be fixed if more beds are put into work.
Opportunities:
The organization has, however, a chance of improving its operations through ways such as employing new staff, increasing the number of beds, and offering better services to the clients. They can effectively be put into work time after time and they act as the opportunities because they give the organization a better chance of starting to offer their clients better health services (Bull et al., 2016).
Threats:
The current threats to the organization include out-competition by the competitors, fear of being shut down by the respective agency, and failure of the implantation of the strategic plan.
Competitors: The competitors have better facilities than the Cross Senior Care due to the availability of more technical and sufficient facilities to the environment. Such an impact can only be minimized if better services are given to customers (Xiao et al., 2016).
The fear of being locked down: The fear of being locked down emerges when the results clearly indicated that it is operating below the required level and can only be corrected if better services are offered to the clients.
Lack of know how: The lack of know how comes due to the lack of are employment of the fulltime full time nurse and can be fixed through the employment of more qualified nurses.
References
Bull, J. W., Jobstvogt, N., Böhnke-Henrichs, A., Mascarenhas, A., Sitas, N., Baulcomb, C., & Carter-Silk, E. (2016). Strengths, weaknesses, opportunities and threats: A SWOT analysis of the ecosystem services framework. Ecosystem Services, 17, 99-111.
Islam, T., Khan, M. M., Khawaja, F. N., & Ahmad, Z. (2017). Nurses’ reciprocation of perceived organizational support: the moderating role of psychological contract breach. International Journal of Human Rights in Healthcare, 10(2), 123-131.
Wronka, J. (2017). Human rights and social justice: Social action and service for the helping and health professions (2nd ed.). Thousand Oaks, CA: Sage Publications.
Xiao, S., Callaway, R. M., Graebner, R., Hierro, J. L., & Montesinos, D. (2016). Modeling the relative importance of ecological factors in exotic invasion: The origin of competitors matters, but disturbance in the non-native range tips the balance. Ecological Modelling, 335, 39-47.
