A chatbot in software development and design
A chatbot is a computer program that is developed and utilized by developers to respond in dialog systems in a human-like manner without the user being aware of it. It is also referred to as a "conventional interface" in the industry. The sophistication of chatbots ranges from a simple conversation companion to massive language processing algorithms (Shevat, 2017). When a chatbot is used during software development and design, it provides a clear overview and comprehension of the client's wants and expectations in each given application. In this regard, the employment of chatbots assists users in developing and acquiring necessary skills in general software development, which will be valuable in their personal career advancement. Chatbot has become popular since it uses the resources of already created applications hence occupying less space and responding fast to clients’ inquiries. Chatbot has greatly helped individuals to advance in their careers because customized and specialized chatbots can be developed to solve any challenge in a given career (Shevat, 2017). For example, pizza restaurants can develop a chatbot that takes customers’ orders by chatting with them and asking details required to deliver orders conveniently and these details include the client’s address or location. These are rather simple chatbots, more complex chatbot can be developed to carry out very sophisticated tasks like a doctor-patient chatbot where a patient can chat with a specialized chatbot and acquire reliable health information on issues like diet, medication or even treatment.
Expanding beyond social media
A chatbot is not only limited to social media platforms like Facebook, that has developed chatbots like Messenger where Facebook users can chat amongst themselves. Rather, different chatbots have been developed to serve other purposes like customer assistance services where clients’ can converse with helpful chatbots and get information on a particular issue (Shevat, 2017). Chatbots have individual components like the artificial intelligence that assists in speech-pattern recognition and interpretation of verbal-cues. Bot developer frameworks, connector or shared services, bot analytics and discovery are among other individual components that greatly help in improving upon the overall messaging experience of any given chatbot.
Career advancements with chatbots
In career advancements, an individual should have the ability to gain credible information on the proper basis and chatbots have grown into a new trend of how to access information, communicate and make decisions in various career jobs (Shevat, 2017), thus opening up new opportunities in career advancements. Chatbot messaging platforms have introduced clients, to new ways of device interaction and staying connected with other people, running or managing any given business and even of daily activities (Shevat, 2017). Chatbots have been further developed, with more a complex analytical artificial intelligence component that assists individuals to advance their careers in law. Instead of spending copious amounts of time deconstructing complicated legal documents, a paralegal can use the various legal chatbots to examine the documents and learn their client’s requirements and offer basic legal advice that can be used in solving a huge case in courts.
The future of chatbots
Chatbots are a fast-growing trend and entrepreneurs are starting to invest heavily in the messaging economy turning it into a business opportunity. None the less, chatbot better help in furthering future advancements by ensuring quick and reliable access to information within short periods of time. Chatbots have assisted in deep learning as well as creating a platform for advancements in artificial intelligence that will start playing vital roles in fields that require accuracy like calculations in nuclear reactors.
References
Shevat, A. (2017). Designing Bots. O'Reilly Media.
