Hospitality industry

The hospitality industry includes a variety of sectors, including restaurants, transportation, and event organizing. The many sectors of the hospitality business share the goal of providing their clients with high-quality services. For instance, event planners make sure that their clients have a good time at their events because everything has been organized to meet their expectations. Hotels make sure that guests are at ease while they are there. As a result, the millions of dollars that the hotel sector still generates are solely dependent on the availability of free time and disposable income. Although there are other venues in the hospitality sector, hotels and accommodation are the venue of focus in this research article. Technology is currently advancing at a very increased pace than ever before. The fast advancement of technology has contributed to changes both in the expectations of patrons and how the hospitality industry conducts its business as some of the technologies have led to changes in how hotel developers plan their buildings, infrastructure, management structure and staffing requirements (Bojanic, 1996). The latest technological trends in the hospitality industry include Wi-Fi support. Over the years, people who booked hotels had to struggle for the network to perform their businesses a fact that has now been solved as people can now do business and use their technology devices so easily when they book their stay.
Another technological trend is digital conference facilities. Other than providing the high-density Wi-Fi for meetings and conferences, the hotels should also be able to provide access to audio- visual and digital services for the meeting (Bojanic, 1996). Mobile communication and automation remain another technology that has some hotels preferred by top notch clients. Guests prefer doing everything from checking in at a venue's kiosk to ordering room service with a digital device instead of doing it from standing on queues and moving around the hotel premises to order food. The rate at which mobile technology has made clients' life easier shows how technology is of importance to the hospitality industry.
Career Opportunities within the Venue.
Hotel and lodging venue in hospitality industry offers a broad range of existing employment. Whether furthering an existing career or switching to another, this site proves to be the best. Also, this dismisses the belief that once hospitality is mentioned, all that clouds the mind is hotel work. Present individuals seeking for management positions with some choices like casino management, travel, and tourism as well as various food and beverage industries have increased over the years. College students find the hospitality industry a lucrative business where they can work part time because of the flexibility of shifts and make some extra cash for school. For those with the proper education and drive, the career opportunities offered in the hospitality industry are next to no limit.
The hospitality industry considering hotel and lodging venue has proved to be the highly economically grown market sector as compared to the others. Such an aspect is due to its quick rate of career evolution. The job opportunities offered also come along with multiple benefits to the pursuing individuals depending on their professional area of interest.
Marketing Strategies
The following explained factors according to research are identified to be important and thus should be considered by the managers and owners of the hospitality sector. It is vital that they ensure a digital presence and social media since it is a great marketing strategy during this age, having a better hotel in an excellent location is not just enough. Managers should also consider a customer insight marketing. The success of a hotel fully depends on the customers. Therefore, this appears more than necessary. Company reputation depends on customers' views (Saleh, & Ryan, 1991). Consequently, considering customer interests and opinions is the best marketing strategy to employ as far as this research was done.
Positive and poor effects of customer service on consumer behavior.
Considering the finding on marketing strategies, it is evident that poor customer service is a significant threat to the consumer behavior. Poorly serviced customers will willingly damage the venue's reputation in favor of their interests (Harris & Reynolds, 2004) While positive customer service is a great promotion for the consumer. The customers offered with excellent service have no reason damaging the venue but instead uplifts it.
The Importance of Competent Communication and Decision Making.
Every organization or industry without a clear flow of information, satisfactory communication stands a bigger chance of downfall as all the identified bodies will be misled thus no clear position on submitting roles and who to hold responsible (Bojanic, 1996). Decision making, on the other hand, is essential as well as good decisions made by right people in the venue leads to the smooth running of activities hence more achievements.
Control Concept
Such a concept involves identifying and managing tensions in the venue. This paper identified that the manager has total control over every other department in this place in the hospitality industry. Every stress arising is under his control with the help of colleagues. This research paper in its contents found out that hotel site in the hospitality industry is the most profitable with more career opportunities as compared to the other venues.

References
Bojanic, D. C. (1996). Consumer perceptions of price, value, and satisfaction in the hotel
industry: An exploratory study. Journal of Hospitality & Leisure Marketing, 4(1), 5-22.
Harris, L. C., & Reynolds, K. L. (2004). Jaycustomer behavior: an exploration of types and
motives in the hospitality industry. Journal of Services Marketing, 18(5), 339-357.
Saleh, F., & Ryan, C. (1991). Analyzing service quality in the hospitality industry using the
SERVQUAL model. Service Industries Journal, 11(3), 324-345.