Case Management survey

First, case management responds uniquely and quickly to personal cases. Case management allows for faster processes which deal with clients’ issues effectively (Vourlekis 4). The personalized services to the patients have therefore made it possible and easy for case management to become popular.


Second, case management has shifted to emphasizing on patient's experience. As such, the concept helps in maintaining considerable levels of patients' satisfaction, which attracts its popularity. Third, case management connects all medical ideas. Having access to a variety of information has provided a holistic approach to case management, making it popular (Vourlekis 5).


Question 2


Rural Elderly – survey responses


Homeless – Homeless agencies or charity organizations


Low Income – self-help meetings


Disabled -  Social welfare programs


Question 3


Case management position – Director of Case Management


Required Skills – In possession


Organizational skills


Interpersonal collaboration skills


Interdepartmental collaboration skills


Excellent written and oral communication skills


Excellent problem solving and analytical skills


Missing Skills


Proficiency in Microsoft office concepts


Effective and efficient presentation skills


To have Microsoft Office skills, one needs to enroll in learning institutions and register for computer lessons. The best skills to learn are Word Excel, PowerPoint, and Word. These three are crucial in tracking and monitoring patients' and organization's progress. In the case of presentation skills, continuous participation in public forums is the best step in enhancing eloquence and language proficiency.


Question 4


At the monitoring stage, a patient should be asked the following questions;


What are any changes so far?


How is the situation at present compared to the previous condition?


What are any new developments arising apart from the previous conditions?


Question 5


Filtering, jumping to conclusions and personalization are cognitive distortions which are part of CBT. Filtering involves viewing a negative situation and filtering out any positivity in the situation. Jumping to conclusion entails an individual saying what others already think and feel. Personalization makes an individual think that all that people say they are directed to him/her (Whitfield, Graeme, and 8).


 The cognitive restructuring as a CBT technique can help overcome these distortions. For instance, a group of juvenile drug addicts always exhibit these distortions. Cognitive restructuring helps in identifying and challenging faulty thoughts among the juvenile addicts. The addicts usually perceive everything directed towards them as false and intimidating. Cognitive restructuring helps in increasing awareness of negative feelings and conditioning the minds of addicts with accurate, positive and helpful ways of thinking (Whitfield, Graeme, and 24).


Works Cited


Vourlekis, Betsy S. "The policy and professional context of case management practice." Social work case management. Routledge, 2017. 17-26.


Whitfield, Graeme, and Alan Davidson. Cognitive behavioral therapy explained. CRC Press, 2016.

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