Cabin Crew
Cabin crew is a team of flight attendants who work for airlines to provide passengers with an excellent flying experience. They provide a wide range of services including serving food, beverages and selling duty-free items to passengers onboard commercial flights and business jets. They also help with emergency procedures and ensure that equipment is in good working order.
Number of Cabin Crew Members
Generally speaking, the number of cabin crew members that are required on a flight depends on the aircraft type and the amount of time it takes to fly. The average number of cabin crew members on an airline's plane is around one per 50 passenger seats. However, this can be higher or lower depending on the size of the aircraft and its duration.
Duties of a Cabin Crew Member
The duties of a cabin crew member include checking and securing the cabin, providing safety instructions to passengers, and answering passengers' questions. They are also responsible for making sure that the aircraft is clean and that all necessary supplies are on board, such as emergency medical kits, water, and oxygen. They also ensure that the plane is secure for take-off and landing, which includes stowing tray tables and seat armrests, and fastening seat belts.
First Aid and Aircraft Knowledge
Some flight attendants are trained to administer first aid. They also need to be knowledgeable about air travel and the different types of aircraft.
Additional Duties
Other duties of a cabin crew member include serving meals and drinks to passengers, and making sure the in-flight entertainment system works properly. They also answer passengers' questions about the flight and offer them assistance if they need it.
Customer Service and Personal Appearance
Customer service is a crucial part of the job as it helps create a positive impression of the airline. This can be done by ensuring that passengers are happy with the service they receive on board and answering their questions in a friendly, professional manner. Personal appearance is also an important aspect of the role as it is expected that cabin crew look smart, professional, and groomed in their uniforms. They are the face of their airline and must always present themselves in a professional manner.
Requirements and Training
It is a demanding career with high expectations and the opportunity to travel to different destinations on a regular basis. You need to have a valid passport and be able to pass a Disclosure and Barring Service (DBS) check. Training is vital for cabin crew to be effective on the job, especially in a busy aircraft. You must undergo extensive training and be tested regularly by senior cabin crew members and airline trainers to ensure that you are up to scratch. The qualifications you need to work as an airline cabin crew vary from company to company. Some require you to have a high school diploma or equivalent. Others may prefer you to have a degree in hospitality management, tourism, travel or a relevant subject. If you do not have a degree, it is possible to complete an apprenticeship in this role. This is a practical course and involves training on aircraft maintenance, hygiene, safety and customer service, and can be a good way to learn the ropes and prepare for your cabin crew career.
