The Role of Information Systems in the Hospitality and Tourism Industry

An information system is a well-regulated connection of the public, communication facilities both hardware and software, and data sources with strictly laid down procedures and policies. Information systems offer the hospitality and tourism industry great importance by establishing a competitive advantage in numerous ways. For instance, a transaction processing system is very vital and hence helpful in the two related sectors (Walters 5). The system helps keep current data on demand thus giving the managers of the business the ability to be flexible.


Transaction processing system stores retrieve and modifies data on all the transactions of the organization. Where the system shows that there are many clients in a hotel, the manager can increase the number of personnel serving all these clients to ensure labor efficiency, and this provides that clients are well satisfied.


Decision support system is also an essential platform for hospitality and tourism industry. Through this system, the managers of both sectors can keep their industries functioning at all times hence offering a competitive advantage over other organizations. The system helps in keeping timely data and information which can be used appropriately to implement the industries marketing strategies. Tourism industry can create online websites where content relevant to the business is available to many people across the globe. The material helps people interested in touring such locations with knowledge of what to expect on their arrivals like where they will sleep, eat and also the conditions of such vicinities which may be in the form of a video or pictures.


A property management software helps run transaction processing system and decision support system smoothly. Firstly, the property management software avails instant information on the homepage about sales and cancelations which is similar to data detailed in a transaction processing system. Through this data, the hospitality and Tourism organizations can know the products in high demand hence availing them in large quantities (Steinfield 6). Also, hotel cancelations are taken into account and the cause established which might be due to high prices hence reducing them to increase clients storming in.


On decision support system, the property management software can visualize future availability of an opportunity mainly in hotel and tourism sectors. The manager can study the trend in which visitors book for rooms, the number of days scheduled and be able to predict the availability of such property for another client even before the departure of existing client.


BizSuite monthly management reporting is an essential platform for easing on property management by both hospitality and tourism industries primarily on large-scale terms. The reporting software adequately provides for meaningful financial reporting which is mainly achieved within the shortest time frame at every end of the month usually at a little cost.


Alternatively, BizSuite cuts down on the time which could have been wasted by the hospitality organization employees in coming up with the monthly reports. In turn, it allows the management to be safe the same time and channeling it into interpreting the data which helps in making critically wise decisions as early as possible.


Its availability of many templates makes it easier to view both financial and nonfinancial detailed information on various properties in the industry. The system facilitates data on different aspects of the organization in a readily updated format (Walters 6). For example, if the BizSuite monthly report indicates low profits, the management gets down to the cause of the issue to increase profits for the new month. The report goes further to give more precise and accurate information by omitting errors which could have easily been made by persons drafting such reports hence availing accurate reports.


A Bizsuite monthly report is capable of analyzing functions areas of the property in some ways. It can compare performance between various departments in the hospitality and tourism industries and learn which departments are performing more than others. Templates can analyze actual figures for those being projected which aids to achieving what is desired.


A Caseware financial reporting system is at the forefront of adhering to the International Financial reporting system changes at all times in organizations. The software consolidation module automates the entire process of passing through consolidates journals to come up with a sufficiently detailed financial statement. CaseWare is a trustworthy company which is discrete in the way it can avail a disclosed piece of data. The software avails financial statements once its requested which is by international financial reporting system. Errors which can be caused by preparation of complex spreadsheets can quickly be eliminated hence coming up with accurate financial reports (Walters 8). The information can help the hospitality industry budget more realistically and avoid bankruptcy.


Finally, CaseWare cuts down all the frustrating efforts that could have been carried out towards preparation and drafting of annual financial statements. Therefore, CaseWare takes care of data processing and formatting, hence making the entire work easier and personnel in the hospitality and tourism industries can concentrate more on interpreting the data for immediate use and growth.


Works cited


Steinfield, Charles. "Understanding click and mortar e-commerce approaches: A conceptual framework and research agenda." Journal of interactive Advertising 2.2 (2002): pp. 1-10.


Walters, Richard. "Bringing IT out of the shadows." Network Security 2013.4 (2013): 5-11.

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