WritingUniverse.com respect and prioritization of your right to privacy are integral to our business model. A part of this commitment is connected with ensuring that everyone who does business with us fully understands what data we collect, policies on storing that information, and how it is used. All data is gathered to provide you with the products and services we advertise.
Suppose you decide to use our products and services. In that case, we will need to collect a certain amount of information, including your contact information, location, and other specific facts such as your professional level or the area of your interest. We may also collect additional data to evaluate how you and other clients interact with our website or other connected interfaces.
Please note that the list of information mentioned above might not be complete.
Policies Regarding the Age of Users
This site in its entirety, including the use of our products and services, is only for adults over the age of 18. We do not knowingly collect, distribute, or store information on anyone who has not reached the age of majority. Anyone aware of a minor using our services is asked to inform us about it.
The Goals of This Privacy Policy
We strongly advise that all visitors choose to read this policy. The statements contained within it apply to everyone who decided to use the services we provide. Our goal is to ensure that there is no misunderstanding in terms of the information we collect and your rights to access and make changes to that information at any point and time. You are entitled to have complete control over your data and the freedom to erase it.
Collection of Your Personal Data
Please be reminded that any personally identifying information we obtain from you is provided only by you and stored with your consent. Here are the ways in which your data might be shared with us. You contact us, using our online support services, place orders, etc. We do not use any tools or hire third parties to mine or extract your personal data from your computer or other websites.
Any action such as creating an account, placing orders, or signing up for communications from us results in our receiving of your identifying data. To provide you with the requested products or services, we must be able to store and access this information in the future. All data we collect is appropriately stored following prescribed security protocols and protections.
Non-identifying Data Collection and Storage
We acknowledge the collection and storage of non-identifying data from our side. Because this information cannot be used to identify you or impact your privacy, your involvement in the collection process is unnecessary. The procedure involves using cookies and related technology, order tracking, storage of communication logs, browser and device type tracking, site visit information such as timestamps and navigation, etc. We use this data to improve performance and customize your experience on our website.
This information is presupposed for our use only. It might be shared with third parties contracted with us to assist in providing you with the offered services.
Our Use of Your Data
In an effort to both protect and respect your privacy, we have to optimize and minimize our data collection efforts to provide you with the expected services. All your data is collected only with your permission and used for the reasons we explicitly state below. The personal information is used to provide you with the needed services and to contact you accordingly. The data can be collected and stored upon the demand of law enforcement, courts, or in compliance with applicable laws.
We might also opt to store data that enables us to update or improve the services. For instance, if you order a specific service, we may choose to send you information about related products. We can use the data to help detect website errors or other issues. Besides, the records are maintained to prevent fraud or other abuse.
Sharing Information with Third Parties
Because we provide your data to third parties, we confirm that this can be done for specific purposes only, and these parties are acting on our behalf. We provide the information limited to what is necessary to offer particular services to partners and subcontractors, payment processing companies, advertisers, market research firms, customer service entities, and email providers.
Every third-party entity receiving your information must sign a legally binding agreement, ensuring the protection of your confidentiality and limiting the use of your information to its intended purposes. All employees or agents of these third parties are also held to legal agreements.
Customer Communications
We maintain the right to communicate with all our customers about their purchases and contact you about special offers and other services. This is usually done only if we have determined that the information or recommendations are relevant to you based on previous orders. You may choose to stop receiving these notifications at any time. The details of this process are provided further down the page.
The common ways to communicate with our clients include: sending emails, bulk texts, auto-sent emails, phone calls, and text messages. You may adjust your communication preferences via your account settings.
If we consider the partner or other third parties to have information or offers that may be useful for you, we will notify you before providing them with your data. You are free not to give permission to this if you want.
If you choose to have your information removed from our database, you may do so. Please, contact customer service for additional assistance.
Our Use of Analytics Tools and Services
We employ analysis tools to collect and analyze various types of data. These tools allow us to understand how users interact with our web pages and other connected interfaces. This includes the time you spend on our website, the consumed content, and the search terms used to find our website. None of this information contains identifying data. It is gathered to improve our website and user experience design.
The tools we use involve placing persistent cookies on your computer, allowing us to remember our users. If you do not want to permit these cookies to be stored on your device, please, refer to the instructions in our Cookie Policy. None of this information is sent to third parties.
The Security of Data that We Store
We are continuously dedicated to employing all the technologies and resources available to protect your personal information, including the use of encryption technologies and the implementation of other security protocols.
All your personal information is held to provide you only with the products and services you order. Beyond that, such data may also be stored to comply with laws and regulations, accurately keep financial records, and ensure that we meet the obligations of all possible contracts or agreements. You are encouraged to contact customer support should you have any concerns.
Use of Third Party Websites
Our website content has links to external websites. Please note that if you choose to access them, you opt for that freely and per your own choice. You also acknowledge your understanding that there is no way we could be responsible for the policies or content of external websites. None of our policies or guarantees can be applied to such websites, as far as we do not own or control them. We strongly encourage you to familiarize yourself with external website policies before clicking the link.
The Right to Access and Control Your Personal Data
Our website has no restrictions on your rights and abilities to access and control your personal information. To view or change any of this data, you may use the account settings in the customer portal, where you can quickly amend the saved information. You may also request that this information be deleted. But please be aware that if you have current orders in progress at that moment, you will need to wait until all of them are completed for your data to be removed from the storage.
Changes to this Policy
We may change this policy along with any other without prior warning. Information about these changes will be posted in a way that we consider the best to ensure our users are aware of them. It may include a website notification or personal email. The significant changes can only be processed after 30 days, giving the users ample opportunities to learn about the future amendments and adjust to them.
Contacting Our Support Department
If you have any further questions, don’t hesitate to get in touch with our customer support, which is 24/7 available.