It's important for employees to have trust one another in work. It is important to note that it takes a long time to materialize and must be maintained as it develops. The trust established between management and employees will be at danger if a problem is handled improperly. Another factor that might undermine trust in an organization is management's partial treatment of the workforce. The first step in creating the necessary level of trust is getting to know the people one works with and keeping in continual communication with them (Van Hoorn, 2014). Furthermore, a leader must foster and maintain employee confidence because it is a key component of successful leadership. The managers who motivate and inspire those they lead indicate that they have trust in them to have tasks accomplished.
Learning Activity 2 Sabrina El
From this post, it is postulated that a leader ought to gain trust from his/her colleagues. It is true that confidence is a key to effectively lead people, process activities, and perform tasks. Additionally, a leader should be able to gain and build trust with the employees by encouraging participation, inspiring, motivating, actively listening to, and understanding them (Hsieh & Wang, 2015). Kent, as observed in this post, is being too eager in addition to acting too quickly; it makes him lose the trust as a leader with his employees. Furthermore, he is on the verge of losing confidence with his close acquaintance, since he lacks self-awareness as he does not communicate effectively. Also, he does not collaborate with his colleagues in strategizing and documenting specific situations. Kent ought to have cooperated with them to gain their commitment before ordering them to complete the task. Therefore, he does not know how to build and maintain trust which is an important aspect of leadership.
References
Hsieh, C., & Wang, D. (2015). Does supervisor-perceived authentic leadership influence employee work engagement through employee-perceived authentic leadership and employee trust? The International Journal of Human Resource Management, 26(18), 2329-2348.
Van Hoorn, A. (2014). Trust, workplace organization, and comparative economic development. Retrieved on December 03, 2017 from https://www.rug.nl/research/som-ri/som-research-reports/som-research-reports-2014/14024-gem-def.pdf
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