relations and business development

Establishing and Maintaining Strong Business Relationships

It is critical for a company to establish and maintain strong business relationships. Good business partnerships are essentially interactions with stakeholders with whom we do business. These stakeholders may include staff, vendors, associates, or clients. Throughout its life cycle, a company can be both a service provider and a client. This clearly means that a company should have strong commercial relationships in addition to good client relationships.

Cultivating and Maintaining Customer Relationships

To cultivate and maintain a good working relationship with the customer, go above and beyond to ensure that any of the client's demands or expectations are fulfilled satisfactorily. The company will be available to consult and fix any issues that may arise as the client uses the facility. In the long run, we intend to reduce the fee our client has to pay upfront in an effort to cultivate a relationship. After the event, I plan to request feedback on the organized event from members of the Fly Emirates so as to identify the areas that we need to improve upon. In addition, I will ensure regular correspondence with the Airline's management via mobile phone and via email to share information that might be relevant to the business relationship.

Assertive Communication for Effective Client Relationships

Assertive. This is the interpersonal style I shall employ to communicate effectively with the client's management. This is a communication style that acknowledges the needs of the other party while clearly stating my needs. To ensure the style is effective, I shall endeavor to meet the client halfway for a workable compromise that benefits both organizations. The contractual agreement will be reviewed and renewed annually. Managers from both the company and the client will have a face-to-face meeting and their collective knowledge will be leveraged to come up with the best package for our client every year.

Bibliography


La Rocca, Antonella; Snehota, Ivan. Corporate associations in B2B: coping with multiple relationship-specific identities. IMP Journal, Volume: 10 Issue: 1, 2016


La Rocca, Antonella. Snehota, Ivan. Value creation and organisational practices at firm boundaries. Management Decision, Volume: 52 Issue: 1, 2014


Mandják, Tibor; Wimmer, Ágnes; Durrieu, François. The influence of economic crises on network behavior. Journal of Business & Industrial Marketing, Volume: 32 Issue: 3, 2017


Sleeping with the enemy: Strategic benefits of competitor relationships.Strategic Direction, Volume: 32 Issue: 2, 2016


Schoenherr, Tobias; Narasimhan, Ram; Bandyopadhyay. The assurance of food safety in supply chains via relational networking: A social network perspective Piyas (P). International Journal of Operations & Production Management, Volume: 35 Issue: 12, 2015

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